PLEASE NOTE: If you had an account with the previous forum, it has been ported to the new Genetry website!
You will need to reset the password to access the new forum. Click Log In → Forgot Password → enter your username or forum email address → click Email Reset Link.

Notifications
Clear all

Charging disabled ?

63 Posts
5 Users
0 Likes
751 Views
(@jnock)
Eminent Member
Joined: 3 years ago
Posts: 27
Topic starter  

How do I enable the charging? It’s plugged into AC and it will not do anything.

24057D6B-3ED9-4E56-A415-29BD9C34720B.jpeg

0D60D0E8-1E02-4DBD-9FDB-457D0748A3E3.jpeg


   
Quote
(@the-blind-wolf)
Prominent Member
Joined: 4 years ago
Posts: 878
 
1 hour ago, JNock said:

Please note, check your breaker, you might have a breaker that tripped when you plugged into the outlet.  if your trying to charge from the grid.  Mine will trip the breaker pretty much every time, and so what I have to do is go reset the breaker and wait for a few seconds to to make sure it don't trip again.  Its just the surge that trips the breaker at time.

 

Make sure you are pulling as much as your breaker is rated for, no more then that, otherwise it will never work and you could cause a fire.


   
ReplyQuote
(@sid-genetry-solar)
Member Admin
Joined: 4 years ago
Posts: 2883
 

Well, I'm afraid you may have found some more problems with the server webapp...I don't think I have the AC input webapp readings or controls connected to anything........have to get into that and fix it.

The inverter should recognize the AC input voltage on the physical LCD.  If it doesn't, how long have you had your inverter?


   
ReplyQuote
(@jnock)
Eminent Member
Joined: 3 years ago
Posts: 27
Topic starter  
Posted by: @sid-genetry-solar
Well, I'm afraid you may have found some more problems with the server webapp...I don't think I have the AC input webapp readings or controls connected to anything........have to get into that and fix it.

I just got it Tuesday. It’s def not charging. None of the breakers are tripped, I have it plugged into my 50 amp rv outlet. I wired the shore power cord to the input of the inverter minus one leg.  It reads 120v on the lcd but no charging is occurring.72985964-0159-49E1-B624-CED13A85EDC3.thumb.jpeg.c9b2a3dc79e5fd250cf7b629e8f9c89c.jpeg


   
ReplyQuote
(@jnock)
Eminent Member
Joined: 3 years ago
Posts: 27
Topic starter  

Is this not night? Should I have hooked 240v to the input instead of L1 and Neutral?


   
ReplyQuote
(@sid-genetry-solar)
Member Admin
Joined: 4 years ago
Posts: 2883
 
Posted by: @jnock
Is this not night? Should I have hooked 240v to the input instead of L1 and Neutral?

What's the top line on the "Stat" screen read?  Is it SPB or SPL?


   
ReplyQuote
(@jnock)
Eminent Member
Joined: 3 years ago
Posts: 27
Topic starter  

Spb 

A92F67C7-43CD-4CF1-A98A-7348F4D85664.jpeg


   
ReplyQuote
(@sid-genetry-solar)
Member Admin
Joined: 4 years ago
Posts: 2883
 

"B" = 240v.  "L" would be 120v.  So that would explain why it doesn't charge with 120v 😉.  Which voltage do you want?

 

One other thing: we have become aware of an issue when connecting the inverter's 240v input to a bonded neutral breaker panel.  Basically, the inverter is designed for only 2 AC input wires (L1 / L2), and only L1 is switched with a relay.  The issue is when this is connected to a breaker panel with the output Neutral tied to the AC mains neutral, now the inverter has 3 AC input wires.  This results in backfeeding the inverter, and it is very easy to damage it this way.

It is easy to test: if you wire it up for AC input, run the following test to check:

  1. make sure the inverter is turned off
  2. Turn on the AC input breaker (or connect the AC input)
  3. Measure the AC output voltage on the inverter terminals with a meter -> should be 0v.  If it reads 120 or 240v, there's a backfeed power condition which must be addressed before the inverter can be used.

Obviously we will be fixing this issue in the next revision--but for the current time, the best we can do is notify customers in advance 😉


   
ReplyQuote
(@jnock)
Eminent Member
Joined: 3 years ago
Posts: 27
Topic starter  
54 minutes ago, Sid Genetry Solar said:

"B" = 240v.  "L" would be 120v.  So that would explain why it doesn't charge with 120v 😉.  Which voltage do you want?

 

One other thing: we have become aware of an issue when connecting the inverter's 240v input to a bonded neutral breaker panel.  Basically, the inverter is designed for only 2 AC input wires (L1 / L2), and only L1 is switched with a relay.  The issue is when this is connected to a breaker panel with the output Neutral tied to the AC mains neutral, now the inverter has 3 AC input wires.  This results in backfeeding the inverter, and it is very easy to damage it this way.

It is easy to test: if you wire it up for AC input, run the following test to check:

  1. make sure the inverter is turned off
  2. Turn on the AC input breaker (or connect the AC input)
  3. Measure the AC output voltage on the inverter terminals with a meter -> should be 0v.  If it reads 120 or 240v, there's a backfeed power condition which must be addressed before the inverter can be used.

Obviously we will be fixing this issue in the next revision--but for the current time, the best we can do is notify customers in advance 😉

In a perfect world I’d like to have the option for both 120  and 240 seeing how it have it in an RV. But for now if I had to choose between the 2 I’d prefer the charge input to be 120 so I can plug it to 15 amp outlets to top off the batteries anywhere. 


   
ReplyQuote
(@sid-genetry-solar)
Member Admin
Joined: 4 years ago
Posts: 2883
 
Posted by: @jnock
In a perfect world I’d like to have the option for both 120 and 240 seeing how it have it in an RV.

Yes, I've heard that from several RV'ers, and from a technical standpoint, it's not terribly difficult (will be present on Rev. C control boards).  Yes, I'm listening to reasonable customers needs/desires 😉.

Unfortunately for the current A.1 and B boards, it'll have to be one or the other.  To change the input voltage requires internal rewiring, changing a solder jumper, and changing CPU settings.  Technically it can be done in the field, but in order to access the input voltage setting, you have to unlock the inverter (void software warranty)...and to change the others, the case has to be opened--and if any of the steps are gotten wrong, the inverter response will vary from "doesn't work" to "blows up"--which is why they're all behind warranty locks.

If you want 120v...maybe try to get in touch with Sean and see if he can work something out for you?


   
ReplyQuote
(@jnock)
Eminent Member
Joined: 3 years ago
Posts: 27
Topic starter  

It makes more sense to wait for the new board. I just thought the unit was coming by default with 120v charging. It would be better if there was a drop down menu choice for that at ordering to avoid confusion. 


   
ReplyQuote
(@sid-genetry-solar)
Member Admin
Joined: 4 years ago
Posts: 2883
 
1 hour ago, JNock said:

It makes more sense to wait for the new board. I just thought the unit was coming by default with 120v charging. It would be better if there was a drop down menu choice for that at ordering to avoid confusion. 

Yes, we need to do that.  Actually a new website system/setup is in the plans...which hopefully will improve a number of things.  SquareSpace is terrible for handling "build choices", as every single possible combination has to be entered into the system as a separate product.  And the square of 2 goes up VERY quickly.

New board is in prototype stage right now...


   
ReplyQuote
(@jnock)
Eminent Member
Joined: 3 years ago
Posts: 27
Topic starter  
34 minutes ago, Sid Genetry Solar said:

Yes, we need to do that.  Actually a new website system/setup is in the plans...which hopefully will improve a number of things.  SquareSpace is terrible for handling "build choices", as every single possible combination has to be entered into the system as a separate product.  And the square of 2 goes up VERY quickly.

New board is in prototype stage right now...

I have an idea I’ll try, since I’m going to be off grid 90% of the time I’ll try wiring the oann 220v 6500 watt into the input side of the inverter and when it runs it’ll be supplying power to the panel and the charger charging up the batteries. The shore power plug will do nothing but power the panel independently of the inverter when being used. Any thoughts ?


   
ReplyQuote
(@sid-genetry-solar)
Member Admin
Joined: 4 years ago
Posts: 2883
 
3 minutes ago, JNock said:

I have an idea I’ll try, since I’m going to be off grid 90% of the time I’ll try wiring the oann 220v 6500 watt into the input side of the inverter and when it runs it’ll be supplying power to the panel and the charger charging up the batteries. The shore power plug will do nothing but power the panel independently of the inverter when being used. Any thoughts ?

As long as the generator's Neutral line is kept separate from any ground-neutral bonding systems--check for a potential backfeed condition if more than 2 wires come from the generator.  I know, I don't like it either--but I unfortunately didn't realize the issue until after the design had been manufactured.


   
ReplyQuote
(@the-blind-wolf)
Prominent Member
Joined: 4 years ago
Posts: 878
 
1 hour ago, Sid Genetry Solar said:

As long as the generator's Neutral line is kept separate from any ground-neutral bonding systems--check for a potential backfeed condition if more than 2 wires come from the generator.  I know, I don't like it either--but I unfortunately didn't realize the issue until after the design had been manufactured.

That almost sounds like whats going on with my master, hmmmm. cause even witht he gs off it still does the same thing, do I just remove the N from input and leave the l1 maybe?


   
ReplyQuote
Page 1 / 5