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Damaged GS Inverter from Shipping. . .or not?

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(@the-blind-wolf)
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Joined: 4 years ago
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Topic starter  

And no, there wasn't no balancers, so can't even mess with my other two battery banks.  *Pouts*


   
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(@sid-genetry-solar)
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Joined: 4 years ago
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Posted by: @the-blind-wolf
And no, there wasn't no balancers, so can't even mess with my other two battery banks. *Pouts*

Must've been forgotten; I'll remind Sean.


   
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(@the-blind-wolf)
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Topic starter  

Uhm, one design change if you don't mind, and really would need to be for the 12k as well.  longer terminal bolts please.  the lugs I got on it, well I can only put one of them on it. . .  that why I like the pj kind of setup :P.  I was going to jump off one gs inverter to another, but can't cause the bolts ain't long enough.


   
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(@sid-genetry-solar)
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Posted by: @the-blind-wolf
Uhm, one design change if you don't mind, and really would need to be for the 12k as well. longer terminal bolts please. the lugs I got on it, well I can only put one of them on it. . . that why I like the pj kind of setup :P. I was going to jump off one gs inverter to another, but can't cause the bolts ain't long enough.

Not an option I'm afraid; they aren't designed for doubling up on.  Those battery terminal bolts are actually fairly long by comparison to the fully covered battery terminal bolts that I'd like to switch to.


   
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(@sean-genetry-solar)
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Posts: 92
 

Ok I am jumping in here after reading through the threads.

First, this is the first major shipping issue we have seen. I am wondering how you know it was dropped and if you have some sort of proof I can make a complaint especially considering that the unit may in fact fail before 1 year and I can hold them liable for that. 

Second, I hate to say it but you are also a good drop tester. Considering how hard it was dropped and its still running fine is a testament to Sid's design (tiny bit of me too). The extra thick case, the transformer bracket, small board with brass risers, etc. We built it to be able to handle the worst in shipping thanks to my experience with power jack and their shipping nightmares that come across my bench almost every day.

Third, yes I did forget the balancers. That's my fault. I will get this fixed up and sent out in the morning.

 

Forth, I am happy to not see your name in my Pending orders anymore and I hope you continue to share your experience with us.

 

Fifth, Those fans are custom and I am sending you replacements of our own design when they come in here that you can keep in case those fans you have fail. The fans in that unit are fast but have a narrower voltage range than our 48V custom fans do so I will send off a custom 24v set with our larger voltage range when they come in. They are not our in house design. While they will certainly work great for a long time we expect 10 year use from our custom fans and you should not be short changed because we could not get enough of our custom 24v fans in.

 

Enjoy! and keep sending us pictures and load pictures and screen lcd pictures. common!

 


   
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(@the-blind-wolf)
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Topic starter  

Sid, there is something strange going on though and the pj didn't do this.  its making my washer not run as it should, its like it cutting it off or something.


   
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(@the-blind-wolf)
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Posted by: @sean-genetry-solar
Ok I am jumping in here after reading through the threads.

Well, it was somehow  I think drop on its side, like I said, the side mont is bent a little too, like it took the brunt of the drop, not sure how the one part of the grill was bent though.  I just took it out the box, sit it on the creat, and saw it.  you can see the paint scuffed a bit under the unit where it bent.  Its fine though, but like I'm posting above this, seems there is something going on.


   
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(@sean-genetry-solar)
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yep told sid and he will likley be on the case


   
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(@sean-genetry-solar)
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been running loads of laundry on my GS6 most the day with no issues, not saying your washer is the fault but so far its working great for me, im sure its something small that sid can fix over the air

 


   
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(@the-blind-wolf)
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Topic starter  

This is a Maytag Direct Drive digital motor unit.  I also got a counter top dish washer going right now as well, but I've already had to restart the cloth wash because it just started going nuts, like really nuts. and even right now its doing strang things again, my voltage is at 26.14v


   
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(@sid-genetry-solar)
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Posted by: @the-blind-wolf
This is a Maytag Direct Drive digital motor unit. I also got a counter top dish washer going right now as well, but I've already had to restart the cloth wash because it just started going nuts, like really nuts. and even right now its doing strang things again, my voltage is at 26.14v

Half wondering if it's something funky going on with the "grid tie master" function, which will run a frequency shift if it thinks power is flowing the wrong way.  Washer might be choking on the frequency change.

But that would be very unlikely if there are other loads on the inverter as well.  Unfortunately, this is very hard to diagnose if you can't read the LCD screen...


   
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(@the-blind-wolf)
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Topic starter  

Yep itys the GS. checked the AC voltage. 99.89v  Plug the wash back into normal grid works fine and my meter shows correct volts form the grid.  So I can't use the inverter then.


   
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(@sid-genetry-solar)
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Umm...OK, something's a little amiss.  I believe Sean calibrated it before sending it out.

Is there any way we can do a video call with you tomorrow morning or something?  I could run through the menus and try to figure out what's going on.


   
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(@sid-genetry-solar)
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No load current should be significantly below 1 amp (fans off).


   
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(@the-blind-wolf)
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Joined: 4 years ago
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Topic starter  
Posted by: @sid-genetry-solar
Umm...OK, something's a little amiss. I believe Sean calibrated it before sending it out.

Sure, but I got a doctor appointment at 8:30 my time cst should be back by 10, just a quick ina nd out get a shot thing.


   
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